Shipping method

Shipping costs & Delivery time

Shipping cost will vary depending on the country and order amount. The value of the shipment is indicated on the order summary page (A tracking number will be provided in your shipping confirmation email for you to track your purchase).
Please see our list of shipping costs by country below:

USA / CANADA

Order Amount Cost Estimated Delivery Time
Order under US$300 US$30 Within 4 business days
Order from US$300 and above FREE Within 4 business days

REST OF THE WORLD

Order Amount Cost Estimated Delivery Time
Order under US$300 US$30 Within 10 business days
Order from US$300 and above FREE Within 10 business days

ESTIMATED DELIVERY TIME FOR OTHER COUNTRIES

Australia 3-5 days Brazil 4 days
Indonesia 4 days Philippines 9 days
Vietnam 4 days Malaysia 3 days
Thailand 3 days Mexico 4 days

The number of days listed in the table shows the average time required for EMS to deliver to the designated destination country or area. This time does not include parcel preparation. After ordering through our website, we will prepare your parcel and give it to the carrier within 2 business days.

You can check EMS estimated Delivery Time in your country though this link : EMS Delivery Time

RETURN AND EXCHANGE

We do our best to manage your order, however if you find any defective products or mistakes (quantity, missing, or different products), please contact us within 7 business days after receiving your order.
■ How to reach us: [email protected]
■ Refund: By points

■ Items that cannot be returned or exchanged :
・More than 7 business days have passed since the arrival.
・Campaign products, discount products and products sold in OUTLET.
・Products which have been used more than 10%, products that have passed their expiry date.
・Products or packages which seemed to be damaged by the customer.
・Returned without prior notice.
・We will request you to cover the shipment fee of return or exchange, if it is for personal reasons.